OBeer Careers

We’re looking for some creative people who think outside the box. People who look for a better way to do things everyday and aren’t satisfied with being stuck in the “old ways” of doing things. We’re looking for problem solvers, forward thinkers and craft beer drinkers. Ok, you don’t HAVE to drink beer… but it’s a huge plus!

Current Openings:

The Role:

The role of the Technical trainer is to create and present training curriculum to employees as well as customers both virtually and in person. We are looking for a candidate that has a passion for teaching and a background with introducing software to seasoned and new users.

The Responsibilities:

  • Develop training and curriculum for webinar and online classes
  • Provide on-site and in house classroom training courses for both customers and employees
  • Provide one-on-one training courses for both customers and employees
  • Create and maintain lab training curriculum
  • Assist with producing training schedules and classroom agendas
  • Determine course content according to objectives
  • Keep and report data on completed courses
  • Observe and evaluate results of training programs

The Qualifications:

  • A bachelor’s degree is required or equivalent experience and certifications
  • Travel up to 25% nationally
  • Strong verbal and written communication skills
  • Ability to manage time and prioritize projects and duties, delivering commitments on time
  • Ability to work independently and as a member of a team

The Compensation & Benefits:

  • Competitive salary and bonuses
  • 8 paid holidays & 15 accrued PTO days per year
  • 100% paid employee medical & dental benefits, 50% for dependents
  • 401K program with 3% employer matching
  • Exciting & fun cultural environment
  • Happy hour Friday’s at 4PM with beer and games

About us:

Orchestra Software is an award-winning, privately-held software company seeking to bring enterprise software to every beverage manufacturer, globally.

Founded in 2008 by a team of experienced software professionals frustrated with traditional enterprise tools, we created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world.

We help these growing industries consolidate all company operations into a single application, from accounting in the back office to production of the warehouse floor.

We embody a customer-first mentality and strive for continuous improvement. Authenticity, teamwork and integrity are non-negotiable traits. These aren’t just cliché buzzwords tossed around the office – they are the core values engrained in every day-to-day operation in every department.

The values we hold in highest regard help us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish.

At Orchestra, We don’t just make software, we help growing industries run better.

To Apply:

Please send your cover letter and resume to HR@OrchestraSoftware.com

The Role:

We are seeking a motivated and enthusiastic addition to our Sales team. The Sales Development Rep will focus on driving revenue growth by generating new business opportunities. This role will manage a high volume of available leads to increase pipeline growth across a wide variety of industries and applications by leveraging advanced phone qualifications skills as well as product, service, industry and workflow knowledge of our business. Working with technical end users and key purchasing contacts, the ideal candidate will create new opportunities that allow sales representatives to nurture the sales cycle and achieve individual and/or team specific goals.

The Responsibilities:

  • Achieve or exceed monthly targets and quota of qualified opportunities with revenue
  • Respond to inbound web inquiries and help improve sales efficiency targets
  • Fully qualify marketing and sales leads to support prospecting initiatives and campaign assignments
  • Successfully pursue new customers through outbound calling strategies
  • Prioritize and manage the lead queue volume effectively to maximize new sales opportunities
  • Assign qualified opportunities to appropriate sales representatives by capturing all relevant customer information and sales activities into CRM system to advance sales cycle
  • Collaborate with peers to ensure customer responsiveness and attainment of goals

The Qualifications:

  • A bachelor’s degree is required
  • Demonstrated success understanding business objectives
  • Must be customer focused and highly responsive
  • Exceptional verbal and written communication skills and high level of attention to detail
  • Experience working in fast-paced, disciplined, process-driven, sales and/or marketing environment
  • Completion of sales skills and/or phone skills training is preferred
  • Strong time management and prioritization skills
  • Proficient working with a CRM system to facilitate lead qualifications and advancement of sales cycle

The Compensation & Benefits:

  • Competitive salary and commissions
  • 8 paid holidays & 15 accrued PTO days per year
  • 100% paid employee medical & dental benefits, 50% for dependents
  • 401K program with 3% employer matching
  • Exciting & fun cultural environment
  • Happy hour Friday’s at 4PM with beer and games

About us:

Orchestra Software is an award-winning, privately-held software company seeking to bring enterprise software to every beverage manufacturer, globally.

Founded in 2008 by a team of experienced software professionals frustrated with traditional enterprise tools, we created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world.

We help these growing industries consolidate all company operations into a single application, from accounting in the back office to production of the warehouse floor.

We embody a customer-first mentality and strive for continuous improvement. Authenticity, teamwork and integrity are non-negotiable traits. These aren’t just cliché buzzwords tossed around the office – they are the core values engrained in every day-to-day operation in every department.

The values we hold in highest regard help us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish.

At Orchestra, We don’t just make software, we help growing industries run better.

To Apply: 

Please send your resume and cover letter to HR@OrchestraSoftware.com

The Role:

This Implementation Consultant is responsible for ensuring new customers are properly on-boarded with Orchestra Software. This process consists of specific training tracks designed to teach new users essential information required to properly utilizing the intellectual property engrained in the software.

The Responsibilities:

  • Create new client information packs using process management tools
  • Gather and lead new customers into prescribed training tracks using online training tools
  • Lead and direct new customers to gather specific information required for initial implementation of professional services
  • Engage customers in regular follow up meetings to resolve specific issues or to dispatch required expert resources to resolve issues
  • Interface with other functional departments to resolve various business matters
  • Project management, handling multiple implementations at in the same track

The Qualifications:

  • A bachelor’s degree is required or equivalent experience and certifications
  • Strong verbal and written communication skills
  • Ability to manage time and prioritize projects and duties, delivering commitments on time
  • Strong and effective interpersonal skills to handle various personality types
  • Keen sense of timing and business process flows to keep projects moving forward
  • Patience and professional demeanor while communicating with customers, business partners and company staff
  • Ability to work independently and as a member of a team

The Compensation & Benefits:

  • Competitive salary and bonuses
  • 8 paid holidays & 15 accrued PTO days per year
  • 100% paid employee medical & dental benefits, 50% for dependents
  • 401K program with 3% employer matching
  • Exciting & fun cultural environment
  • Happy hour Friday’s at 4PM with beer and games

About us:

Orchestra Software is an award-winning, privately-held software company seeking to bring enterprise software to every beverage manufacturer, globally.

Founded in 2008 by a team of experienced software professionals frustrated with traditional enterprise tools, we created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world.

We help these growing industries consolidate all company operations into a single application, from accounting in the back office to production of the warehouse floor.

We embody a customer-first mentality and strive for continuous improvement. Authenticity, teamwork and integrity are non-negotiable traits. These aren’t just cliché buzzwords tossed around the office – they are the core values ingrained in every day-to-day operation in every department.

The values we hold in highest regard help us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish.

At Orchestra, We don’t just make software, we help growing industries run better.

To Apply:

Please send your resume and cover letter to HR@OrchestraSoftware.com

The Role:

The Support 1 Consultant will help and assist our customers while maintaining professionalism during any situation. Is well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things. Enjoys exploring new technologies, tools, and processes. Listens effectively, transmits information accurately and understandably, and actively seeks feedback. Is flexible to change that is for the betterment of the Company and Customer.

Responsibilities:

  • It is expected that you will provide exceptional customer service to internal and external clients, and will document customer interactions and problem resolution via the company’s internal systems.
  • You will be expected to use various administrative tools and online resources for troubleshooting and answering customer questions.
  • You will be expected to contribute ideas formally or informally to ensure both the team’s and your continued growth and learning.
  • You will be expected to attend training sessions and team meetings.
  • You must be willing to learn new technologies and applications.

Competencies:

  • Enjoys working in a very high-performance business environment with customer interaction, deadlines, and high value work.
  • Well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things. Enjoys exploring new technologies, tools, and processes.
  • Outstanding customer service skills and dedication to customer satisfaction.
  • Good telephone presence, including the ability to maintain patience and composure in difficult customer situations.
  • Effectively explains information to individuals with various levels of knowledge.
  • Enthusiastically collaborates with co-workers to share ideas and opinions about improving processes, services, and customer experience.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.
  • Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
  • Strong analytical and problem-solving ability.
  • A very positive mental attitude and a ‘can do’ perspective is also critical to achieving success in this position and any position to which this position would lead.

Qualifications:

  • 4-year Bachelor’s degree in an Accounting or related field or equivalent experience and certifications
  • 2-years customer service experience
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Ability to manage time and prioritize customer requests while providing timely feedback
  • Must be well-organized, self-motivated, hardworking and dedicated, with a strong sense of accountability
  • Strong and effective interpersonal skills to handle various personality types
  • Patience and professional demeanor while communicating with customers, business partners and company staff
  • Ability to work independently and as a member of a team

Preferred:

  • Experience in accounting software technical support focused on technical problem solving and customer service
  • Understanding of Generally Accepted Accounting Practices (GAAP)
  • A love of craft beverages
  • Knowledge of ERP/accounting systems (SAP, etc)