OBeer Careers

We’re looking for some creative people who think outside the box. People who look for a better way to do things everyday and aren’t satisfied with being stuck in the “old ways” of doing things. We’re looking for problem solvers, forward thinkers and craft beer drinkers. Ok, you don’t HAVE to drink beer… but it’s a huge plus!

Current Openings:

The Role:

We are seeking a motivated and enthusiastic addition to our Sales team. The Sales Development Rep will focus on driving revenue growth by generating new business opportunities. This role will manage a high volume of available leads to increase pipeline growth across a wide variety of industries and applications by leveraging advanced phone qualifications skills as well as product, service, industry and workflow knowledge of our business. Working with technical end users and key purchasing contacts, the ideal candidate will create new opportunities that allow sales representatives to nurture the sales cycle and achieve individual and/or team specific goals.

The Responsibilities:

  • Achieve or exceed monthly targets and quota of qualified opportunities with revenue
  • Respond to inbound web inquiries and help improve sales efficiency targets
  • Fully qualify marketing and sales leads to support prospecting initiatives and campaign assignments
  • Successfully pursue new customers through outbound calling strategies
  • Prioritize and manage the lead queue volume effectively to maximize new sales opportunities
  • Assign qualified opportunities to appropriate sales representatives by capturing all relevant customer information and sales activities into CRM system to advance sales cycle
  • Collaborate with peers to ensure customer responsiveness and attainment of goals

The Qualifications:

  • A bachelor’s degree is required
  • Demonstrated success understanding business objectives
  • Must be customer focused and highly responsive
  • Exceptional verbal and written communication skills and high level of attention to detail
  • Experience working in fast-paced, disciplined, process-driven, sales and/or marketing environment
  • Completion of sales skills and/or phone skills training is preferred
  • Strong time management and prioritization skills
  • Proficient working with a CRM system to facilitate lead qualifications and advancement of sales cycle

The Compensation & Benefits:

  • Competitive salary and commissions
  • 8 paid holidays & 15 accrued PTO days per year
  • 100% paid employee medical & dental benefits, 50% for dependents
  • 401K program with 3% employer matching
  • Exciting & fun cultural environment
  • Happy hour Friday’s at 4PM with beer and games

About us:

Orchestra Software is an award-winning, privately-held software company seeking to bring enterprise software to every beverage manufacturer, globally.

Founded in 2008 by a team of experienced software professionals frustrated with traditional enterprise tools, we created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world.

We help these growing industries consolidate all company operations into a single application, from accounting in the back office to production of the warehouse floor.

We embody a customer-first mentality and strive for continuous improvement. Authenticity, teamwork and integrity are non-negotiable traits. These aren’t just cliché buzzwords tossed around the office – they are the core values engrained in every day-to-day operation in every department.

The values we hold in highest regard help us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish.

At Orchestra, We don’t just make software, we help growing industries run better.

To Apply: 

Please send your resume and cover letter to HR@OrchestraSoftware.com

The Role:

The Support 1 Tech will help and assist our customers while maintaining professionalism during any situation. Is well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things. Enjoys exploring new technologies, tools, and processes. Listens effectively, transmits information accurately and understandably, and actively seeks feedback. Is flexible to change that is for the betterment of the Company and Customer.

Responsibilities:

  • It is expected that you will provide exceptional customer service to internal and external clients, and will document customer interactions and problem resolution via the company’s internal systems.
  • You will be expected to use various administrative tools and online resources for troubleshooting and answering customer questions.
  • You will be expected to contribute ideas formally or informally to ensure both the team’s and your continued growth and learning.
  • You will be expected to attend training sessions and team meetings.
  • You must be willing to learn new technologies and applications.

Competencies:

  • Enjoys working in a very high-performance business environment with customer interaction, deadlines, and high value work.
  • Well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things. Enjoys exploring new technologies, tools, and processes.
  • Outstanding customer service skills and dedication to customer satisfaction.
  • Good telephone presence, including the ability to maintain patience and composure in difficult customer situations.
  • Effectively explains information to individuals with various levels of knowledge.
  • Enthusiastically collaborates with co-workers to share ideas and opinions about improving processes, services, and customer experience.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.
  • Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
  • Strong analytical and problem-solving ability.
  • A very positive mental attitude and a ‘can do’ perspective is also critical to achieving success in this position and any position to which this position would lead.

Qualifications:

  • 4-year Bachelor’s degree in an Accounting or related field or equivalent experience and certifications
  • 2-years customer service experience
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Ability to manage time and prioritize customer requests while providing timely feedback
  • Must be well-organized, self-motivated, hardworking and dedicated, with a strong sense of accountability
  • Strong and effective interpersonal skills to handle various personality types
  • Patience and professional demeanor while communicating with customers, business partners and company staff
  • Ability to work independently and as a member of a team

Preferred:

  • Experience in accounting software technical support focused on technical problem solving and customer service
  • Understanding of Generally Accepted Accounting Practices (GAAP)
  • A love of craft beverages
  • Knowledge of ERP/accounting systems (SAP, etc)

Compensation & Benefits:

  • Competitive salary and performance bonuses
  • 8 paid holidays & 15 accrued PTO days per year
  • 100% paid employee medical & dental benefits for employees on base plans
  • Buy-up plans & affordable dependent coverage options are also available
  • 401K program with 3% employer matching
  • Exciting & fun cultural environment
  • Happy hour Friday’s at 4PM with beer, games, snacks and more!

About The Company:

Orchestra Software is an award-winning, privately-held software company where our vision is to bring enterprise software to every beverage manufacturer, globally. Founded in 2008 by a team of experienced software professionals frustrated with traditional enterprise software tools and old school implementation processes.

Though the processes vary slightly from product to product our overall mission at Orchestra has always remained the same – to deliver value to our customers and improve the way they do business. We have done this through the development of industry-specific, all-in-one business management software solutions which are now used by hundreds of craft breweries, distilleries and craft beverage manufacturers around the world. We help these growing industries consolidate their business operations into a single platform so that everything from accounting in the back office to production on the warehouse floor are all accessible in one place.

Here at Orchestra, we’re strong believers that culture isn’t something you can dictate or create artificially. Culture is more than just a workplace, open floor plan, company outings and a generous selection of local craft beer on tap. We believe true culture is the manifestation of the collective values of the unique and passionate individuals that make up the company. We embody a customer-first mentality and strive for continuous improvement. Authenticity, teamwork and integrity are non-negotiable traits. These aren’t just cliché buzzwords tossed around the office – they are the core values engrained in every day-to-day operation in every department at every level.

Orchestra Software is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

To Apply: 

Please send resume and cover letter to HR@OrchestraSoftware.com

Summary:

We are looking for an experienced Technical Consultant – Integration Specialist to help our craft brewery and distillery customers integrate their applications and systems into our Orchestrated business platform they use to run their core business functions.

Description:

The Technical Consultants at Orchestra work in our Services department within the Technical Services team, delivering value to customers in the form of systems and application integration. Our Business Management software is the core of their operations, so our customers need to connect it to their other third party apps and systems.

Essential Duties and Responsibilities:

  • Perform business process analysis to ensure technical application components meet business requirements
  • Design data and transaction integration flows between Orchestrated and our customers’ third party apps and systems
  • Design queries, data models, and all other data aspects of systems integration
  • Deploy integrations to customer systems and assist in stabilization
  • Execute the tests necessary to ensure that an application or technical environment meets performance and business requirements
  • Interact directly with customers to gather feedback, train users, etc.
  • Create detailed documentation to enable Support to maintain the solution long term
  • Support investigation and resolution for escalations from Support team
  • Deliver technical training to customers and internal team to share knowledge
  • Contribute to knowledge sharing by engaging your peers in discussions, problem solving activities, feedback
  • Meets scheduled project timelines and deliverables

Technical Skills:

  • Integration architecture:
    •  Understand both data and transaction integration flows
    •  Ability to transform business requirements into technical solutions
    • Familiar with middleware tools: TaskCentre, Mulesoft, or similar
  •  Data architecture:
    • Understanding of data models, views, stored procedures
    • Ability to transform business rules into functional solutions
  • Database experience:
    • MS SQL, SAP HANA
    • Advanced SQL query knowledge

Project Example:

A customer has a corporate parent and needs to automate a report that is currently run manually by a person each day and emailed to the parent company. You will interact with the customer to understand detailed requirements, and then translate those into an integration blueprint. You then build the integration using our middleware platform, including queries to pull data (for insight in optimizing the query, you can talk with the analytics team that sit a few feet away). Next comes deployment to the customer’s test system and initial review of the data flows. You will be critical in the Go-Live process and initial stabilization, working with the customer directly to solve issues. Finally, you document the solution to enable Support and handoff the project.

Compensation & Benefits:

  • Competitive salary and performance bonuses
  • 8 paid holidays & 15 accrued PTO days per year
  • 100% paid employee medical & dental benefits for employees on base plans
    • Buy-up plans & affordable dependent coverage options are also available
  • 401K program with 3% employer matching
  • Exciting & fun cultural environment
  • Happy hour Friday’s at 4PM with beer, games, snacks and more!

About The Company:

Orchestra Software is an award-winning, privately-held software company where our vision is to bring enterprise software to every beverage manufacturer, globally. Founded in 2008 by a team of experienced software professionals frustrated with traditional enterprise software tools and old school implementation processes.

Though the processes vary slightly from product to product our overall mission at Orchestra has always remained the same – to deliver value to our customers and improve the way they do business. We have done this through the development of industry-specific, all-in-one business management software solutions which are now used by hundreds of craft breweries, distilleries and craft beverage manufacturers around the world. We help these growing industries consolidate their business operations into a single platform so that everything from accounting in the back office to production on the warehouse floor are all accessible in one place.

Orchestra Values:

At Orchestra, we believe that Culture cannot be created; it is the result of the Values held by the members of the organization. We’re looking for people that share these Values and would be excited to work with people that embody them every day.

  • Customer First: We have empathy for the user experience and strive to deliver value to customers
  • Continuous Improvement: We will change…often. We upgrade ourselves just like our software.
  • Authenticity: We are honest with each other and find courage in transparency.
  • Teamwork: We find strength in each other and embrace collaboration
  • Integrity: We do what’s right. Always.

Because our team embodies these Values, we have a culture that is often described as being obsessed with our customers, constantly changing, really transparent, collaborative, and filled with good people.

If this sounds like a workplace culture you’d enjoy, and you share these Values, then you might be a great fit for our organization.

Orchestra Software is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Please submit resumes to HR@orchestrasoftware.com