OrchestratedBEER has just surpassed a huge milestone – 100 customers. That’s a massive accomplishment for us and provides undeniable proof that the best craft breweries look to OrchestratedBEER brewery management software more than anyone else to take their business to the next level.
The recipe for success
The most important factor in all this is that although our customer base is growing exponentially, we’ve kept our primary focus on the customers, not the numbers. Providing a customer-centric software product for the craft beer industry is the primary motivation for investing heavily in making our software better like the OBeer user forum, our annual OBeer user conference, and product improvements like the new mobile iPad app, production scheduler and other brewery-specific features. We can’t do it without our customers who continually provide feedback on how to make the software easier to use on a daily basis. It’s a huge reason why our 20+ employees are dedicated to OBeer, rather than 100 employees servicing a handful of different industries.
To achieve this milestone, it requires a collective effort by everyone here at OrchestratedBEER who actively engage in cross-departmental collaboration to preserve the upmost satisfaction amongst our customers on a regular basis. When you purchase OrchestratedBEER, you’re not just buying software like the others out there but rather gaining access to an entire OBeer community of colleagues who also utilize the best brewery business practices and proven methodologies perfected over time by the best craft breweries in America.
95+% Customer Retention Rate
Think of OrchestratedBEER as a brewery-specific set of rules and pre-determined processes that apply brewery best practices and methodologies on a daily basis to help your brewery run like a well-oiled machine. It’s a huge factor in OBeer’s 97% retention rate over the past few years. It’s the successful breweries that “get it” and don’t settle for the cheaper alternatives with shaky reputations and high customer turnover.
68% are startups and small breweries < 15k BBls
Believe it or not, the fastest growing segment of our customers are small, start-up breweries looking beyond spreadsheets and QuickBooks to track and account for the amazing beer they plan to craft and distribute locally and throughout the country. In fact, 68% of those 100 customers are small breweries or start-ups using OnDemand and producing less than 15,000 barrels a year.
If you’re interested in learning more about OrchestratedBEER and how it can help you grow without breaking the bank, check out our demo recordings, and then head over to our OnDemand product offering to see how OBeer makes sense for you.
Top reasons to select OrchestratedBEER brewery management software:
• OBeer user community
• Real ROI
• 6-week implementation
• Customer-driven product
• 24/7 US-based tech support
• The only all-in-one brewery solution on the market (not modularized)
• Largest customer base
• 600+ daily users
• OBeer Champions Program
• First & longest-running brewery software solution
• Annual user conference